1. Scope

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This Privacy Policy applies to all personal information collected through our Site, contact forms, appointment booking processes, and any other interactions you have with our services. By using our Site or services, you acknowledge that you have read and agree to the terms described in this Privacy Policy.

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2. Information We Collect

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1. Contact Information:

   • Name, email address, when you fill out our contact forms or schedule a call with us.

2. Usage Data:

   • Details about your browser, IP address, pages visited, date and time of access, and other statistical information about how you navigate our Site.

3. Technical and Device Information:

   • Type of device, operating system, and unique device identifiers, if you access the Site from a mobile device or similar.

4. Third-Party Data:

   • In cases where our services integrate with third-party APIs or tools (e.g., calendars or payment platforms), we may receive additional data necessary to provide the service.

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3. How We Use Your Information

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We use your personal information to:

• Provide and Improve Our Services:
  Process your requests, appointment bookings, inquiries, and feedback, and enhance the user experience on our Site.

• Communication and Support:
  Respond to your messages, provide customer support, and send you relevant updates about our services.

• Analytics and Statistics:
  Better understand how our Site is used and optimize its performance and functionality.

• Legal Compliance:
  Comply with applicable laws, regulations, or valid legal requests.

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4. Disclosure of Your Information

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We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following circumstances:

• Service Providers:
  Third parties that assist us in operating the Site or delivering our services (e.g., web hosting, booking platforms, payment processors) under strict confidentiality agreements.

• Legal Obligations:
  When required by law, legal process, or competent authority.

• Mergers or Acquisitions:
  In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to appropriate confidentiality measures.

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5. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After that period, we will delete or anonymize your information.

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6. Data Security

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We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

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7. Your Rights

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Depending on applicable laws, you may have the right to:

• Access or Rectify your personal data.

• Request the Deletion of your information.

• Object to or Restrict the processing of your data.

• Withdraw Consent at any time (where processing is based on consent).

To exercise these rights, please contact us at privacy@puntablanca.ai. We will respond to your request as soon as possible.

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8. Cookies and Similar Technologies

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Our Site may use cookies or similar technologies to enhance your experience and analyze Site usage. You can configure your browser to block or delete cookies, but doing so may affect certain features of the Site.

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9. Links to Third-Party Sites

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Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices of such sites. We encourage you to review their respective privacy policies.

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10. Children’s Privacy

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We do not knowingly collect information from minors without parental or guardian consent. If you believe we have collected data from a minor without authorization, please contact us, and we will take appropriate steps to delete such information.

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11. International Data Transfers

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If your information is transferred and processed in a country other than your own, we will ensure there is an adequate level of data protection and that all relevant laws are observed.

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12. Policy Updates

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We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The “Last Updated” date at the top of this document indicates when the latest modifications were made. We encourage you to review this section periodically to stay informed.

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13. Contact Us

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If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

• Email: privacy@puntablanca.ai

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By using our Site or services, you confirm that you have read and agree to the terms of this Privacy Policy.